Our on-site workshop allows us to offer bespoke jewellery alteration, repairs and restoration projects to our client base. Our comprehensive jewellery alteration service gives you peace of mind, knowing that your most loved jewellery possessions are in safe hands. Wish list your jewellery is here at Gogems is kept in a safe, secure environment and is fully insured.
Your jewellery will pass through our quality control procedure prior to the team contacting you to organize the collection. During this process, your jewellery will be given a thorough clean and assessment. This further ensures that the alterations have been carried out by our own high gogems standards. We pride and measure ourselves on the quality of the service that we provide to our customers.
What are jewellery alterations?
Constant wearing of rings and jewellery can take its toll after a while; even the strongest jewellery could need a repair, clean or alteration.
Jewellery alterations can take many forms and vary significantly.
Some examples of jewellery alterations include:
- Bracelet and necklace shortening or extension
- Bracelet and necklace replacement clasps
- Resetting diamonds and other stones
- Jewellery restringing
- Ring resizing and alterations
- Jewellery re-designs
At Gogems we have dedicated services for your jewellery needs. We are able to carry out all jewellery alterations, providing the work can be guaranteed thereafter.
The types of jewellery we are able to alter include;
- Jewellery made out of precious metals diamonds and platinum
- Costume jewellery
- Antique jewellery
- Modern jewellery pieces
We will gladly assess any item of jewellery, and make you aware of the requirements to carry out the jewellery alteration.
If you want to resize your ring, the company will resize it free of cost except in certain cases where the resizing is not possible.
- If the resized ring costs more than the existing ring, the incremental cost shall be borne by the customer.
- If the resized ring costs less than the existing ring, the differential amount shall be refunded to the customer.
- In case of a refund, the payment of the same shall be made by way of an online bank transfer within 10 days of dispatch of the resized product.
- If for some reason, your product needs to be repaired, the company shall repair / replace the product for charges which would be determined by the company on a case-to-case basis.
- Shipping charges under Repairs & Resizing policy shall be borne by the customer.
This feature is not available for international orders (orders that will be shipped abroad from India)